Part 1: Land Transportation (including railways) https://youtu.be/mVNY-VMW35I Part 2: Air and Sea Transportation...

This video lecture was excerpted from the book "Managing Quality Service in Hospitality" authored by (1) ROBERT C. FORD, Ph.D.; (2)...

Contributors: Surio, John Mark Tribiana, Joahna Polea, Vivian Reyes, John Michael Villar Jr., Rolly