May 28, 20231 min readTransportation IndustryPart 1: Land Transportation (including railways) https://youtu.be/mVNY-VMW35I Part 2: Air and Sea Transportation...
Oct 18, 20221 min read Setting the Scene for the Guest ExperienceThis video lecture was excerpted from the book "Managing Quality Service in Hospitality" authored by (1) ROBERT C. FORD, Ph.D.; (2)...
Mar 9, 20221 min readInterpersonal Skill - Communication & Professional Ethics inTourism and HospitalityContributors: Surio, John Mark Tribiana, Joahna Polea, Vivian Reyes, John Michael Villar Jr., Rolly